Refund & Exchange Policy

TCW Kicks Refund & Exchange Policy

We want you to love your kicks!

  • Refunds: We do not offer refunds unless the item is defective or damaged upon arrival.

  • Exchanges: You may exchange your order within 7 days of delivery if the size does not fit or you received the wrong product.

  • Conditions for Exchange:

    • Item must be unworn, in original packaging, and in resellable condition.

    • Proof of purchase is required.

  • Exchange Process: Contact us at 063 455 5386 to arrange your exchange.

  • Shipping Costs: Customers are responsible for return shipping costs unless the item was defective.